Frequently Asked Questions

1. Why do you recommend sofa protection?

Buying new furniture is a major purchase, and unfortunately accidents can happen. So it makes sense to protect it. Our Belinda protection covers you for 3 years against a wide range of accidental damage. For more details, contact your local Belinda Sofas store.

2. Can I order sofa protection if I have already placed my order?

Yes, any time prior to delivery you may add it to your order. Simply contact the store you have placed your order for details. Unfortunately, you cannot request it once your order has been delivered

3. What do I do if I need to make a Belinda Lifestyles warranty claim?

If you have purchased Belinda warranty protection on your order and wish to make an enquiry or service claim please call: +91 9496640000

4. Will you remove my old sofa?

Unfortunately, this is not possible. If your old sofa is still in good condition, you could donate it to your local charity group such as the Inlighten Global Healing Foundation.

5. Who can I contact if I have any queries before my sofa is delivered?

Please contact your local store or you can contact our customer service team on +91 9496640000 (Monday to Friday between 9:00 am – 5:30 pm)

6. When will my new Furniture be delivered?

You will find an approximate delivery date quoted on your receipt. We will contact you when we have received your new furniture to organize a delivery time.
Sometimes delays can happen for reasons that fall outside of our hands. If this occurs, we will certainly be in contact to advise you of a new delivery date.

7. Who do I contact regarding a payment query?

If you have any concerns about payment, please contact your local store or our customer service team on +91 9496640000 Monday to Friday between 9:00 am and 5:30 pm).

8. Are your leather sofas covered in genuine leather?

Yes, all our leather sofas are covered in 100% genuine cowhide leather. We are presently providing fabric, rexin options only presently.

9. Can I pay cash on delivery?

Unfortunately, it is not possible to offer this payment option. All payments will need to be made prior to the delivery of your new Belinda sofa.

10. Do you offer Interest-Free Finance?

No, we do not have Interest Free Finance available presently.

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